Medical & dental cleaning
Clinic cleaning that respects your infection control protocol
A dental or medical practice has two cleaning standards running at once. Your clinical team handles operatory turnover, instrument reprocessing and anything the IPAC manual assigns to them. Everything else, from the waiting room chairs to the sterilization area floor, the staff washroom and the reception counter, needs a cleaner who understands why a clinic is not an office and acts accordingly.
- 10+ years10+ yearsin commercial cleaning
- $2,000,000 liability$2M liabilitybonded and insured
- WorkSafeBC registeredWorkSafeBCtrained, vetted crews
- 100% satisfaction guarantee100% guaranteeor we re-clean free
Why a clinic cannot be cleaned like an office
CedarPact Facility Group cleans dental offices, family practices, walk-in clinics, physiotherapy and specialist clinics across the Lower Mainland and Fraser Valley after your last patient leaves. We agree a written checklist that is explicit about what we touch and what we never touch, use Health Canada registered disinfectants with a DIN, and document each visit so your practice manager has a record for the next assessment.
Patients read a clinic's cleanliness as a proxy for its clinical care. A dusty baseboard in the operatory, a smeared light handle or a waiting room washroom without soap raises a question in the patient's mind that your hygienist then has to answer. In a practice that lives on referrals and online reviews, that question is expensive.
Dental practices in BC answer to the BC College of Oral Health Professionals and its infection prevention and control standards, and physicians' community offices are assessed by the College of Physicians and Surgeons of BC. Those frameworks sit on top of clinical practice, but the environmental cleaning around it still needs to be consistent and provable.
Clinics also carry ordinary risks: a wet lobby floor on a rainy February afternoon, a child's toy area in family practice, sharps containers that must not be handled by cleaners, and patient records that must stay confidential. A cleaner who does not know the rules is a liability; one who follows a written protocol is part of your risk management.
CedarPact's 3 Steps to Start Process
If you're worried about the work that goes into changing your janitorial provider, you're not alone. It's the number one reason businesses put up with service they're unhappy with. So we built a three-step process that does the work for you.
- 1
Call us or fill out the form.
Two minutes. We call back the same day.
Same-day callback - 2
We walk your building.
Using our building cost calculator, your account manager delivers your monthly cost, checklist and start day on the spot.
No obligation - 3
You can forget about cleaning.
And get back to running your business.
100% satisfaction guarantee
What we clean in your clinic
Every CedarPact program is customized to your clinic and scheduled around your patient hours. From the waiting room to the last exam room, here's what we take care of:
- Patient, Surgical & Reception Rooms
- Countertops, Door Handles, Light Switches, etc.
- Washrooms & Kitchens
- Cleaning Common & High Traffic Areas
- Dusting High & Low
- Thorough Vacuuming
- Floor Waxing & Polishing
- Carpet Cleaning & Stain Removal
- Elevators, Hallways & Stairwells
- Disinfection
- Floor Care
- Window Cleaning
- Supplies
See the full service list
Every visit
- Disinfect reception counter, pens, card terminals and door hardware
- Clean and disinfect waiting room seating, arms and side tables
- Damp-mop operatory and exam room floors with approved disinfectant
- Wipe cabinet fronts, countertops and sink exteriors in treatment rooms
- Clean and disinfect patient and staff washrooms, restock supplies
- Vacuum carpeted areas and corridors with HEPA-filtered vacuums
- Dust-mop and disinfect sterilization and lab area floors only
- Empty general waste and recycling with new liners each visit
- Clean break room counters, sink, tables and appliance exteriors
- Spot-clean interior glass, partitions and entry doors
- Disinfect light switches, handrails and chair-side stool bases
- Dust ledges, baseboards and vents on a weekly rotation
- Leave biohazard, sharps and clinical waste strictly untouched
Periodic and add-on
- Quarterly carpet extraction in waiting rooms and corridors
- Periodic strip and refinish of sheet vinyl and VCT floors
- Monthly interior glass and partition cleaning
- Upholstery cleaning for waiting room and consult room chairs
- Electrostatic or fogging disinfection after an outbreak or on request
- Scheduled supply of paper, soap and sanitizer refills
- Post-renovation cleaning when you add an operatory or exam room
Want this checklist priced for your building?
A walkthrough takes about 15 minutes and you get the monthly price on the spot.
If we miss it, we fix it. At no charge.
Every account starts with a written scope and checklist. If a task on that checklist is missed, tell your account manager and it is fixed on the next visit at no charge. We re-clean until the work meets the agreed specification. No paperwork and no arguing over the invoice. That is the whole guarantee.
Request a quoteWhen and how often clinics are cleaned
Most dental practices are cleaned five evenings a week after the last patient, with waiting room, washrooms and floors done every visit and detail dusting rotated. Medical clinics with Saturday hours or walk-in volume often add a sixth visit or a midday porter check on washrooms and the lobby floor. Practices open three or four days a week scale down to match. We build the frequency around your clinic days, patient volume and the layout of your treatment rooms.
IPAC, college standards and what we document
Dental offices in BC are regulated by the BC College of Oral Health Professionals, which sets infection prevention and control standards for the practice. Community physician offices fall under the College of Physicians and Surgeons of BC, whose practice enhancement assessments draw on BC Centre for Disease Control guidance for infection prevention in the physician's office. Clinical reprocessing stays with your team; our work is the environmental cleaning around it.
We use hard-surface disinfectants that carry a Health Canada Drug Identification Number, applied with the contact time on the label, and a colour-coded microfibre system so washroom cloths never reach a treatment room. Staff are background-checked, WHMIS trained and bound by confidentiality where required. Each visit is logged, and documented inspection reports are available for your practice manager's binder.
What goes into your price
Every building is priced on these six things, on the spot at your walkthrough.
- Size of your space
- How often we clean
- Washrooms & kitchens
- Floors & glass
- Supplies included
- Periodic deep cleans
Medical & Dental: questions we hear a lot
Not covered here? Call (604) 341-2325 and a person answers, not a call centre.
Will your cleaners enter the operatories or exam rooms?
Only to the extent the written scope allows, which typically means floors, cabinet fronts, sink exteriors and counters, and never dental units, instruments, trays or anything your IPAC protocol reserves for clinical staff. We walk the rooms with your practice manager before the first visit and mark exactly where our work stops.
Can you provide records for an assessment or audit?
Yes. Each visit is logged against the checklist, quality inspections are documented, and your account manager can supply reports and the safety data sheets for every product used on site. Many practice managers keep these in the same binder as their IPAC and reprocessing records so everything is in one place.
How soon can you start?
Your start date is set at the walkthrough, so you know it before your account manager leaves. We handle the switch for you: keys, alarm codes, supply closets and the checklist are sorted before the first visit, so there is no gap between your current cleaner and us.
Are you insured, and are your cleaners background-checked?
Yes. CedarPact carries $2,000,000 in commercial general liability insurance, is bonded and insured, and is registered with WorkSafeBC. Our cleaners are background-checked, uniformed and trained in WHMIS 2015 and safe chemical handling.
Get a written quote for your clinic, no obligation
Fill in the form, or call (604) 341-2325. We confirm a walkthrough, then send a scope and a fixed monthly price.
- 10+ years
- $2,000,000 liability
- WorkSafeBC registered
- 100% satisfaction guarantee